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      September 26, 2020

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Blinds Express vs Just Blinds

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Blinds Express and Just Blinds.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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Best Reviews

2020

Window Blinds Reviews

4 stars
Blinds Express

BLINDS EXPRESS

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Blinds Express has made quite a few changes to their online store over the last few years, bringing you a much more user-friendly shopping experience.

If you know what you're looking for, type it into the search bar at the top. Or, maybe you know you want Bali, Levolor, or Norman Blinds: you'll find that in the Brand dropdown box, or under the specific category of window treatments as well. Alternately, it's just as easy to choose which type of blinds you need and go from there, ranging from traditional Vertical and Wood Blinds to Skylight Blinds and more. If you're in a hurry, be sure to look at the Quick Ship options that are delivered with 5-day shipping.

Once you've narrowed down the available window treatments by category, it's easy to filter the results by type, brand, material, opacity, production time, and popular features. This is a huge improvement to earlier versions of the Blinds Express online store.

Each product offers detailed information about how to measure and install your blinds or shades, specifications, and color options. You can order free samples, if you'd like to see how a particular color or material looks with your current decor.

When it comes to pricing, this store has some of the best rates in the industry. Looking at the Levolor Visions Faux Wood Blinds we chose as our comparison product across retailers, Blinds Express had the lowest price - no discount code or special promotion required. They also offer a Best Price Promise: if you find your blinds at a better price somewhere else, fill out the contact form on the Blinds Express website or call their toll-free number, and they will either match or beat the competitor's price.

And, if you have a great experience and submit a testimonial to their site, Blinds Express will give you a 2% discount on your next order. Of course, that means that all of the reviews on their site are positive - but we were pleased to see that reviews on independent sites also said that the shopping experience with this retailer is a good one. As a sister brand to Window Flair, this company has been in business for nearly 50 years and has an "A+" rating with the BBB.

Shipping is free on most orders under 94" in length. If your window blinds are longer than that, expect a freight fee of $75 to $80. You may also find that orders of particular brands (e.g. Norman) will incur a shipping fee; those are controlled by the manufacturer, not by Blinds Express. To avoid those delivery costs, you can always consider buying their in-house brand - which will probably save you money over name brands as well.

Blinds Express only allows returns in the case of warranty repairs. For this reason, they strongly recommend that you order free swatches, use their online measuring tools, and/or contact their customer service to get assistance over the phone prior to placing your order. Warranties are issued by the manufacturers of the blinds or window treatments you order, so terms may vary. But, if you receive defective or damaged products, Blinds Express will replace them and arrange for the return of the damaged goods at no cost to you; be sure to notify them within 30 days of delivery if this is the case.

We're pleased to see so many helpful changes to the Blinds Express site, earning this retailer a higher ranking among companies that sell Window Blinds. Because of their strong reputation and long history within the industry, Blinds Express is worth considering if you're buying shades, shutters, or blinds for your windows.

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2 stars
Just Blinds

JUST BLINDS

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Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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