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      November 13, 2018

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Just Blinds vs Blinds Chalet

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To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Just Blinds and Blinds Chalet.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

Continue reading below reviews

Best Reviews

2018

Window Blinds Reviews

2 stars
Just Blinds

JUST BLINDS Visit Site

Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

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1.5 stars
Blinds Chalet

BLINDS CHALET Visit Site

Blinds Chalet is based in Arizona and is an accredited, "A" rated company with the BBB, serving customers for more than 15 years. They sell a wide variety of window treatments, such as Valances, Shutters, Shades, and Blinds, including options specifically for kids' rooms and products made in the USA.

The shopping experience using the Blinds Chalet website isn't the smoothest we've seen. As we tried to comparison shop for the Levolor Visions Faux Wood style we used across the stores in our review, we were taken to a results list of comparable products. Unfortunately, when we tried to click on those products - either using the Details button or the links to the blinds themselves - we were told that no results were found.

In order to find what we were looking for, we had to start from the beginning: clicking on the Blinds heading at the top of the page, then going to the available inventory specifically for Faux Wood. From there, Blinds Chalet breaks down the options in terms of Good, Better, and Best: the higher the category, the more likely you'll get upgrades like customizable lift and tilt control locations, or stain colors that more closely imitate real wood grain. Blinds Chalet did not carry the Levolor version of blinds that we were looking for, but their comparable selections were priced roughly the same.

Shipping is free on all orders within the lower 48 United States, even on blinds with larger dimensions.

You can get free samples on a wide variety of window treatments, from traditional aluminum or wood blinds to shutters and RV window blinds/shades. If you order samples, you'll also get a promotional coupon that can be used towards your purchase if you decide to buy from Blinds Chalet.

If you're considering Blinds Chalet for your purchase, you'll absolutely want to order those free samples first. Why? Buried in their Policies page under the Return Policy is this piece of information: "We require that free samples must be obtained before ordering to qualify for the Satisfaction Guarantee." In other words, if you get your blinds and think that the quality of the materials is lacking, you won't be able to take advantage of their 30-day return policy unless you got those samples - and even then, chances are good that your request will be turned down, since Blinds Chalet only allows returns for warranty repair.

Given that we found more than a few customers who said that the blinds or shades they received were not made well - flimsy brackets, uneven stitching, and so on - this satisfaction guarantee and return policy aren't much help.

Because of their less-than-impressive website and customer-unfriendly policies, Blinds Chalet ranks the lowest of all the Blinds stores in our review. You'll get better customer service and higher-quality blinds from another retailer.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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