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      November 13, 2018

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Select Blinds vs Blinds Chalet

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Select Blinds and Blinds Chalet.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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Best Reviews

2018

Window Blinds Reviews

4.5 stars
Select Blinds

SELECT BLINDS Visit Site

Select Blinds was created in 2003 with the purpose of offering custom window shades and blinds at prices that the average consumer could afford. Promoted by big names like HGTV and the Extreme Makeover: Home Edition show, this company is accomplishing what they set out to do: for more than 200,000 customers and counting.

You'll find an extremely easy shopping process on the Select Blinds site. Browse the category images on the main page or use the top navigation to go directly to what you need: Blinds, Shades, Shutters, Motorized options, or shop by room or need (like Best for Kids or Water Resistant).

Then, use the side navigation to refine your options by color, price, production time, options/features, and much more. You'll quickly see which products meet your criteria, and most have thousands of customer reviews to give you an idea of how well they work when they're actually installed.

Each product has a wealth of information, from images and videos to detailed measurement and installation guidance. Select Blinds is one of the only companies to offer extended warranty options, too:

  • 3-Year Limited: included for free, this covers defects, internal mechanisms, and brackets
  • 5-Year Limited: covers the same items as above, but for two extra years. The price depends on the blinds you buy, but on a set of blinds that cost $8.99, the cost was just $0.67 more.
  • 5-year Unlimited: according to their description, this includes accidents, "general mayhem", "overzealous child or hungry pet", and "any damage you can dream up". (We love businesses that have a sense of humor!). We'd pay an extra $2.33 for this additional coverage on blinds that sell for $8.99.

Compared with other stores that sell in-house brands of window blinds, Select Blinds' prices are about average. Shipping is free; we didn't see the usual exclusion for products measuring more than 94", so we reached out to their customer service department via live chat. It took a few minutes, but we eventually got a very helpful person who confirmed that yes, shipping is complimentary on window treatments with large dimensions - no oversize charges. That could save you as much as $80, when looking at what the competition charges.

You can also order free samples of any blinds or other window treatments, especially if you're trying to match a particular color in your home. We found that Select Blinds will honor the price at the time you order your samples, so that you don't feel rushed in placing an order. You might need to contact their customer service department, to get the previous discount applied to your purchase.

What about returns? Select Blinds is equally generous: if they ship you a product that is defective or that doesn't match the measurements you sent in, they'll exchange or repair them for up to 90 days after delivery. If the mistake is on your side, you can either return them to be trimmed to the right size for a fee of $20 per window treatment or place a new order at a discount of 50% off.

You'll definitely want to use their measuring tools page, to ensure that the "oops" isn't on your part, though.

Select Blinds has one of the highest overall customer satisfaction scores we have ever seen. Not only do they have an "A+" with the Better Business Bureau, but they're one of the only businesses we've found that has hundreds of positive reviews there. Even looking at other third-party customer review sites, people have excellent things to say about this company. That doesn't mean that there are no complaints. On the contrary, the most frequent negative comment usually refers to problems with getting the right fit. But, many customers changed their reviews from negative to positive after getting a prompt, helpful, even apologetic response from Select Blinds' representatives, instead of being told "too bad" or refusing to accept responsibility for the problem.

There's only one small drawback to shopping at Select Blinds: you won't find any name brands like Levolor. Then again, when you see that you can get the same quality as a brand-name manufacturer, backed by excellent warranties and shipped for free no matter what the size, you may not mind. Select Blinds is an excellent choice for affordable, high quality window treatments.

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1.5 stars
Blinds Chalet

BLINDS CHALET Visit Site

Blinds Chalet is based in Arizona and is an accredited, "A" rated company with the BBB, serving customers for more than 15 years. They sell a wide variety of window treatments, such as Valances, Shutters, Shades, and Blinds, including options specifically for kids' rooms and products made in the USA.

The shopping experience using the Blinds Chalet website isn't the smoothest we've seen. As we tried to comparison shop for the Levolor Visions Faux Wood style we used across the stores in our review, we were taken to a results list of comparable products. Unfortunately, when we tried to click on those products - either using the Details button or the links to the blinds themselves - we were told that no results were found.

In order to find what we were looking for, we had to start from the beginning: clicking on the Blinds heading at the top of the page, then going to the available inventory specifically for Faux Wood. From there, Blinds Chalet breaks down the options in terms of Good, Better, and Best: the higher the category, the more likely you'll get upgrades like customizable lift and tilt control locations, or stain colors that more closely imitate real wood grain. Blinds Chalet did not carry the Levolor version of blinds that we were looking for, but their comparable selections were priced roughly the same.

Shipping is free on all orders within the lower 48 United States, even on blinds with larger dimensions.

You can get free samples on a wide variety of window treatments, from traditional aluminum or wood blinds to shutters and RV window blinds/shades. If you order samples, you'll also get a promotional coupon that can be used towards your purchase if you decide to buy from Blinds Chalet.

If you're considering Blinds Chalet for your purchase, you'll absolutely want to order those free samples first. Why? Buried in their Policies page under the Return Policy is this piece of information: "We require that free samples must be obtained before ordering to qualify for the Satisfaction Guarantee." In other words, if you get your blinds and think that the quality of the materials is lacking, you won't be able to take advantage of their 30-day return policy unless you got those samples - and even then, chances are good that your request will be turned down, since Blinds Chalet only allows returns for warranty repair.

Given that we found more than a few customers who said that the blinds or shades they received were not made well - flimsy brackets, uneven stitching, and so on - this satisfaction guarantee and return policy aren't much help.

Because of their less-than-impressive website and customer-unfriendly policies, Blinds Chalet ranks the lowest of all the Blinds stores in our review. You'll get better customer service and higher-quality blinds from another retailer.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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