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      September 24, 2020

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Select Blinds vs Blinds Express

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Select Blinds and Blinds Express.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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2020

Window Blinds Reviews

4.5 stars
Select Blinds

SELECT BLINDS

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Select Blinds was created in 2003 with the purpose of offering custom window shades and blinds at prices that the average consumer could afford. Promoted by big names like HGTV and the Extreme Makeover: Home Edition show, this company is accomplishing what they set out to do: for more than 200,000 customers and counting.

You'll find an extremely easy shopping process on the Select Blinds site. Browse the category images on the main page or use the top navigation to go directly to what you need: Blinds, Shades, Shutters, Motorized options, or shop by room or need (like Best for Kids or Water Resistant).

Then, use the side navigation to refine your options by color, price, production time, options/features, and much more. You'll quickly see which products meet your criteria, and most have thousands of customer reviews to give you an idea of how well they work when they're actually installed.

Each product has a wealth of information, from images and videos to detailed measurement and installation guidance. Select Blinds is one of the only companies to offer extended warranty options, too:

  • 3-Year Limited: included for free, this covers defects, internal mechanisms, and brackets
  • 5-Year Limited: covers the same items as above, but for two extra years. The price depends on the blinds you buy, but on a set of blinds that cost $8.99, the cost was just $0.67 more.
  • 5-year Unlimited: according to their description, this includes accidents, "general mayhem", "overzealous child or hungry pet", and "any damage you can dream up". (We love businesses that have a sense of humor!). We'd pay an extra $2.33 for this additional coverage on blinds that sell for $8.99.

Compared with other stores that sell in-house brands of window blinds, Select Blinds' prices are about average. Shipping is free; we didn't see the usual exclusion for products measuring more than 94", so we reached out to their customer service department via live chat. It took a few minutes, but we eventually got a very helpful person who confirmed that yes, shipping is complimentary on window treatments with large dimensions - no oversize charges. That could save you as much as $80, when looking at what the competition charges.

You can also order free samples of any blinds or other window treatments, especially if you're trying to match a particular color in your home. We found that Select Blinds will honor the price at the time you order your samples, so that you don't feel rushed in placing an order. You might need to contact their customer service department, to get the previous discount applied to your purchase.

What about returns? Select Blinds is equally generous: if they ship you a product that is defective or that doesn't match the measurements you sent in, they'll exchange or repair them for up to 90 days after delivery. If the mistake is on your side, you can either return them to be trimmed to the right size for a fee of $20 per window treatment or place a new order at a discount of 50% off.

You'll definitely want to use their measuring tools page, to ensure that the "oops" isn't on your part, though.

Select Blinds has one of the highest overall customer satisfaction scores we have ever seen. Not only do they have an "A+" with the Better Business Bureau, but they're one of the only businesses we've found that has hundreds of positive reviews there. Even looking at other third-party customer review sites, people have excellent things to say about this company. That doesn't mean that there are no complaints. On the contrary, the most frequent negative comment usually refers to problems with getting the right fit. But, many customers changed their reviews from negative to positive after getting a prompt, helpful, even apologetic response from Select Blinds' representatives, instead of being told "too bad" or refusing to accept responsibility for the problem.

There's only one small drawback to shopping at Select Blinds: you won't find any name brands like Levolor. Then again, when you see that you can get the same quality as a brand-name manufacturer, backed by excellent warranties and shipped for free no matter what the size, you may not mind. Select Blinds is an excellent choice for affordable, high quality window treatments.

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4 stars
Blinds Express

BLINDS EXPRESS

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Blinds Express has made quite a few changes to their online store over the last few years, bringing you a much more user-friendly shopping experience.

If you know what you're looking for, type it into the search bar at the top. Or, maybe you know you want Bali, Levolor, or Norman Blinds: you'll find that in the Brand dropdown box, or under the specific category of window treatments as well. Alternately, it's just as easy to choose which type of blinds you need and go from there, ranging from traditional Vertical and Wood Blinds to Skylight Blinds and more. If you're in a hurry, be sure to look at the Quick Ship options that are delivered with 5-day shipping.

Once you've narrowed down the available window treatments by category, it's easy to filter the results by type, brand, material, opacity, production time, and popular features. This is a huge improvement to earlier versions of the Blinds Express online store.

Each product offers detailed information about how to measure and install your blinds or shades, specifications, and color options. You can order free samples, if you'd like to see how a particular color or material looks with your current decor.

When it comes to pricing, this store has some of the best rates in the industry. Looking at the Levolor Visions Faux Wood Blinds we chose as our comparison product across retailers, Blinds Express had the lowest price - no discount code or special promotion required. They also offer a Best Price Promise: if you find your blinds at a better price somewhere else, fill out the contact form on the Blinds Express website or call their toll-free number, and they will either match or beat the competitor's price.

And, if you have a great experience and submit a testimonial to their site, Blinds Express will give you a 2% discount on your next order. Of course, that means that all of the reviews on their site are positive - but we were pleased to see that reviews on independent sites also said that the shopping experience with this retailer is a good one. As a sister brand to Window Flair, this company has been in business for nearly 50 years and has an "A+" rating with the BBB.

Shipping is free on most orders under 94" in length. If your window blinds are longer than that, expect a freight fee of $75 to $80. You may also find that orders of particular brands (e.g. Norman) will incur a shipping fee; those are controlled by the manufacturer, not by Blinds Express. To avoid those delivery costs, you can always consider buying their in-house brand - which will probably save you money over name brands as well.

Blinds Express only allows returns in the case of warranty repairs. For this reason, they strongly recommend that you order free swatches, use their online measuring tools, and/or contact their customer service to get assistance over the phone prior to placing your order. Warranties are issued by the manufacturers of the blinds or window treatments you order, so terms may vary. But, if you receive defective or damaged products, Blinds Express will replace them and arrange for the return of the damaged goods at no cost to you; be sure to notify them within 30 days of delivery if this is the case.

We're pleased to see so many helpful changes to the Blinds Express site, earning this retailer a higher ranking among companies that sell Window Blinds. Because of their strong reputation and long history within the industry, Blinds Express is worth considering if you're buying shades, shutters, or blinds for your windows.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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