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      November 18, 2018

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Shades Shutters Blinds vs American Blinds

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Shades Shutters Blinds and American Blinds.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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2018

Window Blinds Reviews

3.5 stars
Shades Shutters Blinds

SHADES SHUTTERS BLINDS Visit Site

With headquarters in Colorado, Shades Shutters Blinds has sold thousands of blinds since opening their virtual doors in 2001. Their customer service team offers live phone service during regular business hours, so you can easily reach someone who works right in their office - no outsourcing their calls overseas. You can also get help via email (most are answered in less than 30 minutes) or using their live chat in the bottom right corner of the site.

To start shopping for the window treatments you want, you've got two options: choose from the three main types (yes, that would be Shades, Shutters, or Blinds), or scroll down to the bottom to see specific kinds like Vertical Blinds, Arched Window Shades, or Real Wood Shutters.

Once you've selected the product you want, you can easily change the dimensions by selecting them in the dropdown boxes. You can also scroll through a series of images, showing you close-ups as well as full-room photos to see how the window treatments look when installed. For further guidance, keep scrolling until you see the "How to Measure" link - or simply reach out to the Shades Shutters Blinds customer service team to get the help you need.

Be sure to look through the green tabs towards the bottom of the page. There, you'll find all of the installation options that are available, specifications, and helpful how-to-install instructions (including videos).

Shades Shutters Blinds only sells their in-house brand of blinds, so naturally we couldn't find our "apples to oranges" comparison of the Levolor Visions 2" Faux Wood Blind. But, when we looked at their equivalent blinds, the prices were much cheaper than the brand name - and, better yet, more affordable than other sites that sell in-house brands. You can get a free sample pack of their most popular products; just choose the category you want - shades, shutters, or blinds - and you'll get a complimentary delivery to help you make your choice. You'll also find the option to order samples of specific colors and styles in each product listing, towards the bottom of the page. Just look for the blue "Get Sample" button underneath the color options.

Shipping is free on most orders. If you order blinds that are 94" or wider, plantation shutters, or any other oversized product, expect a fee of $75. Otherwise, you'll get free shipping within the lower 48 United States, or $35 for delivery to Hawaii or Alaska.

If you sign up for the Shades Shutters Blinds email newsletter, you may get a discount offer: when we gave them our info, we received a coupon for 35% off. But, there was already a promotion offering a 30% discount sitewide, so you might be able to save money without joining their mailing list.

Overall, this store has a good reputation: an "A" with the Better Business Bureau and many positive customer reviews. We were glad to see several long-term customers who have ordered from Shades Shutters Blinds many times and been highly satisfied. Like most companies who sell Blinds, this retailer has its share of complaints, but the response from their representatives always seems to be friendly, factual, and fair.

What about returns and warranties? Everything that Shades Shutters Blinds sells comes with a limited lifetime warranty. Within the first 90 days, Shades Shutters Blinds will work with their manufacturers to get your blinds fixed and returned at no charge, if the repair is covered by that warranty. With the few complaints we saw, Shades Shutters Blinds representatives were very proactive in trying to help customers get a satisfactory resolution to their problems, even though some of the issues may not have technically fallen under the product warranty.

Shades Shutters Blinds offers quality blinds and other window treatments, along with solid customer service. Although some customers might prefer a store that allows them to choose among trusted brand names for their blinds, those who are looking for lower-priced alternatives should consider Shades Shutters Blinds.

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3 stars
American Blinds

AMERICAN BLINDS Visit Site

American Blinds has come a long way since our last review. With a much more user-friendly website, improved customer satisfaction policies, and a call center with dozens of window decorating experts on standby, this Texas-based retailer is definitely interested in earning your business.

Looking at our base comparison window treatment - Levolor Visions 2" Faux Wood Blind - American Blinds' pricing was right in the middle, at $39.64. This price reflects a promotional discount of 35%, but customers report that AB tends to have rolling promotions year-round, so just make sure you look for the coupon code and enter it at checkout to get the lowest possible price.

Shopping the site by brand, window treatment, or feature is a breeze: just use the headings at the top of the page. You can also get design inspiration by using the Lookbook link; you'll see ideas for specific rooms in your house, decorating styles like Modern or Traditional, or even by window treatment type.

When you find the blinds you want, the product page will give you a wealth of details, from specifications and mounting requirements to estimated installment times and any child safety features you may want to know. You'll also find quick links to instructions for measuring and installation, as well as the specific care and warranty information for that product. You'll probably also see reviews about that specific window treatment - often with photos from customers, showing how it looks once it's been installed in an actual home.

Another improvement is the satisfaction guarantee: originally limited to 14 days, their policy now covers the first 30 days after delivery. You can return your product and get a suitable replacement at no extra charge; if American Blinds determines that a replacement won't solve the problem, they'll refund your money. Be aware that if you ask for a refund because of color issues, you must have received a swatch prior to your order in order to be eligible for the guarantee. Those swatches now ship for free, and they come with a discount offer of 30% on an order of $299+.

You can also take advantage of their "Love It for Less Guarantee": if you place an order and find the same product at a lower price on a competitor site within 14 days, American Blinds will refund the difference.

Shipping is free for products that are smaller than 96", and $30 for each oversized product. Unfortunately, if you live in Alaska or Hawaii, American Blinds won't ship to you at all.

American Blinds had an "A+" rating with the Better Business Bureau, with only a handful of registered complaints. Elsewhere, however, we found customers who said that American Blinds didn't deliver on their new-and-improved customer satisfaction policies. Some of those complaints described situations where the customers hadn't followed the policy of needing to order swatches to be eligible for a refund, which is not American Blinds' fault. Others said that their blinds were packaged poorly or delivered much later than promised.

On the other hand, we also found compliments praising the quality of the window treatments, the responsiveness of the customer service department, and lower than average prices. Several of the positive customer comments came from people who have bought from American Blinds multiple times over the years.

Because of their improvements to their online store and their customer satisfaction policies, American Blinds moves up in the rankings among retailers of blinds and other window treatments. They still have some room for improvement when it comes to delivering on their promises, but we expect to see more good things from this store in the future.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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