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      February 22, 2020

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Shades Shutters Blinds vs Blinds Chalet

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Shades Shutters Blinds and Blinds Chalet.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

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2020

Window Blinds Reviews

3.5 stars
Shades Shutters Blinds

SHADES SHUTTERS BLINDS

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With headquarters in Colorado, Shades Shutters Blinds has sold thousands of blinds since opening their virtual doors in 2001. Their customer service team offers live phone service during regular business hours, so you can easily reach someone who works right in their office - no outsourcing their calls overseas. You can also get help via email (most are answered in less than 30 minutes) or using their live chat in the bottom right corner of the site.

To start shopping for the window treatments you want, you've got two options: choose from the three main types (yes, that would be Shades, Shutters, or Blinds), or scroll down to the bottom to see specific kinds like Vertical Blinds, Arched Window Shades, or Real Wood Shutters.

Once you've selected the product you want, you can easily change the dimensions by selecting them in the dropdown boxes. You can also scroll through a series of images, showing you close-ups as well as full-room photos to see how the window treatments look when installed. For further guidance, keep scrolling until you see the "How to Measure" link - or simply reach out to the Shades Shutters Blinds customer service team to get the help you need.

Be sure to look through the green tabs towards the bottom of the page. There, you'll find all of the installation options that are available, specifications, and helpful how-to-install instructions (including videos).

Shades Shutters Blinds only sells their in-house brand of blinds, so naturally we couldn't find our "apples to oranges" comparison of the Levolor Visions 2" Faux Wood Blind. But, when we looked at their equivalent blinds, the prices were much cheaper than the brand name - and, better yet, more affordable than other sites that sell in-house brands. You can get a free sample pack of their most popular products; just choose the category you want - shades, shutters, or blinds - and you'll get a complimentary delivery to help you make your choice. You'll also find the option to order samples of specific colors and styles in each product listing, towards the bottom of the page. Just look for the blue "Get Sample" button underneath the color options.

Shipping is free on most orders. If you order blinds that are 94" or wider, plantation shutters, or any other oversized product, expect a fee of $75. Otherwise, you'll get free shipping within the lower 48 United States, or $35 for delivery to Hawaii or Alaska.

If you sign up for the Shades Shutters Blinds email newsletter, you may get a discount offer: when we gave them our info, we received a coupon for 35% off. But, there was already a promotion offering a 30% discount sitewide, so you might be able to save money without joining their mailing list.

Overall, this store has a good reputation: an "A" with the Better Business Bureau and many positive customer reviews. We were glad to see several long-term customers who have ordered from Shades Shutters Blinds many times and been highly satisfied. Like most companies who sell Blinds, this retailer has its share of complaints, but the response from their representatives always seems to be friendly, factual, and fair.

What about returns and warranties? Everything that Shades Shutters Blinds sells comes with a limited lifetime warranty. Within the first 90 days, Shades Shutters Blinds will work with their manufacturers to get your blinds fixed and returned at no charge, if the repair is covered by that warranty. With the few complaints we saw, Shades Shutters Blinds representatives were very proactive in trying to help customers get a satisfactory resolution to their problems, even though some of the issues may not have technically fallen under the product warranty.

Shades Shutters Blinds offers quality blinds and other window treatments, along with solid customer service. Although some customers might prefer a store that allows them to choose among trusted brand names for their blinds, those who are looking for lower-priced alternatives should consider Shades Shutters Blinds.

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1.5 stars
Blinds Chalet

BLINDS CHALET

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Blinds Chalet is based in Arizona and is an accredited, "A" rated company with the BBB, serving customers for more than 15 years. They sell a wide variety of window treatments, such as Valances, Shutters, Shades, and Blinds, including options specifically for kids' rooms and products made in the USA.

The shopping experience using the Blinds Chalet website isn't the smoothest we've seen. As we tried to comparison shop for the Levolor Visions Faux Wood style we used across the stores in our review, we were taken to a results list of comparable products. Unfortunately, when we tried to click on those products - either using the Details button or the links to the blinds themselves - we were told that no results were found.

In order to find what we were looking for, we had to start from the beginning: clicking on the Blinds heading at the top of the page, then going to the available inventory specifically for Faux Wood. From there, Blinds Chalet breaks down the options in terms of Good, Better, and Best: the higher the category, the more likely you'll get upgrades like customizable lift and tilt control locations, or stain colors that more closely imitate real wood grain. Blinds Chalet did not carry the Levolor version of blinds that we were looking for, but their comparable selections were priced roughly the same.

Shipping is free on all orders within the lower 48 United States, even on blinds with larger dimensions.

You can get free samples on a wide variety of window treatments, from traditional aluminum or wood blinds to shutters and RV window blinds/shades. If you order samples, you'll also get a promotional coupon that can be used towards your purchase if you decide to buy from Blinds Chalet.

If you're considering Blinds Chalet for your purchase, you'll absolutely want to order those free samples first. Why? Buried in their Policies page under the Return Policy is this piece of information: "We require that free samples must be obtained before ordering to qualify for the Satisfaction Guarantee." In other words, if you get your blinds and think that the quality of the materials is lacking, you won't be able to take advantage of their 30-day return policy unless you got those samples - and even then, chances are good that your request will be turned down, since Blinds Chalet only allows returns for warranty repair.

Given that we found more than a few customers who said that the blinds or shades they received were not made well - flimsy brackets, uneven stitching, and so on - this satisfaction guarantee and return policy aren't much help.

Because of their less-than-impressive website and customer-unfriendly policies, Blinds Chalet ranks the lowest of all the Blinds stores in our review. You'll get better customer service and higher-quality blinds from another retailer.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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