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      January 19, 2019

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Star Decorating vs Blinds Chalet

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Star Decorating and Blinds Chalet.

To see ALL of our reviews for the Best Window Blinds, please Click Here

Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

Continue reading below reviews

Best Reviews

2019

Window Blinds Reviews

3.5 stars
Star Decorating

STAR DECORATING Visit Site

Since 1985, Star Decorating has been a premier mail order company, selling not just blinds and shades but also area rugs and more. Their "A+" rating with the BBB continues to demonstrate that they do a good job of taking care of their customers. And, they offer a decent variety of brands in their inventory: not just the bigger names like Levolor and Bali but also Coolaroo and their own StarBlinds brand.

Star Decorating has made some changes since our last review, the most helpful being the ability to order free samples. You'll find that option with each window treatment you look at; this definitely keeps this retailer competitive, since most of their competitors offer samples too. They also guarantee that they'll beat any price you find at another store; just fill out their contact form and they'll get in touch with you to offer you a better deal.

You may not need to make that request: when we shopped the site most recently, the Levolor blinds we used as a comparison product across retailers was several dollars less than the price at other stores. We needed a coupon code to get that price, but the code was shown right next to the product description. Just be sure to enter your product dimensions: the default on those Levolor window treatments was 8" by 10", not the standard 24" by 36" typically used on other sites.

As with many window blinds stores, Star Decorating offers free shipping within the contiguous United States for all blinds and shades under 94". Expect an oversize charge of $70 if your window treatments are larger than that.

This store only accepts returns due to damage or defect, but you'll have to make that claim within 5 days of delivery. Any product warranties depend on the manufacturer, and you'll be responsible for any shipping costs if you have to return your merchandise for repair.

The only change that Star Decorating hasn't made since our previous review is their website. More now than before, it looks very outdated compared with other retailers of window blinds, and we still found typos in their policies and product descriptions. We also got text-heavy pop-ups during the ordering process; we appreciate the information that they provided, but when their competitors offer images and even videos to illustrate the same details, Star Decorating seems to have fallen behind the times.

But, because of the improvements they've made, Star Decorating earns an extra half-star in our ratings, and we hope to see an improved, more user-friendly site in the near future.

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1.5 stars
Blinds Chalet

BLINDS CHALET Visit Site

Blinds Chalet is based in Arizona and is an accredited, "A" rated company with the BBB, serving customers for more than 15 years. They sell a wide variety of window treatments, such as Valances, Shutters, Shades, and Blinds, including options specifically for kids' rooms and products made in the USA.

The shopping experience using the Blinds Chalet website isn't the smoothest we've seen. As we tried to comparison shop for the Levolor Visions Faux Wood style we used across the stores in our review, we were taken to a results list of comparable products. Unfortunately, when we tried to click on those products - either using the Details button or the links to the blinds themselves - we were told that no results were found.

In order to find what we were looking for, we had to start from the beginning: clicking on the Blinds heading at the top of the page, then going to the available inventory specifically for Faux Wood. From there, Blinds Chalet breaks down the options in terms of Good, Better, and Best: the higher the category, the more likely you'll get upgrades like customizable lift and tilt control locations, or stain colors that more closely imitate real wood grain. Blinds Chalet did not carry the Levolor version of blinds that we were looking for, but their comparable selections were priced roughly the same.

Shipping is free on all orders within the lower 48 United States, even on blinds with larger dimensions.

You can get free samples on a wide variety of window treatments, from traditional aluminum or wood blinds to shutters and RV window blinds/shades. If you order samples, you'll also get a promotional coupon that can be used towards your purchase if you decide to buy from Blinds Chalet.

If you're considering Blinds Chalet for your purchase, you'll absolutely want to order those free samples first. Why? Buried in their Policies page under the Return Policy is this piece of information: "We require that free samples must be obtained before ordering to qualify for the Satisfaction Guarantee." In other words, if you get your blinds and think that the quality of the materials is lacking, you won't be able to take advantage of their 30-day return policy unless you got those samples - and even then, chances are good that your request will be turned down, since Blinds Chalet only allows returns for warranty repair.

Given that we found more than a few customers who said that the blinds or shades they received were not made well - flimsy brackets, uneven stitching, and so on - this satisfaction guarantee and return policy aren't much help.

Because of their less-than-impressive website and customer-unfriendly policies, Blinds Chalet ranks the lowest of all the Blinds stores in our review. You'll get better customer service and higher-quality blinds from another retailer.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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