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      June 19, 2019

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Star Decorating vs Just Blinds

Best Window Blinds Stores

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Star Decorating and Just Blinds.

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Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

Continue reading below reviews

Best Reviews

2019

Window Blinds Reviews

3.5 stars
Star Decorating

STAR DECORATING Visit Site

Since 1985, Star Decorating has been a premier mail order company, selling not just blinds and shades but also area rugs and more. Their "A+" rating with the BBB continues to demonstrate that they do a good job of taking care of their customers. And, they offer a decent variety of brands in their inventory: not just the bigger names like Levolor and Bali but also Coolaroo and their own StarBlinds brand.

Star Decorating has made some changes since our last review, the most helpful being the ability to order free samples. You'll find that option with each window treatment you look at; this definitely keeps this retailer competitive, since most of their competitors offer samples too. They also guarantee that they'll beat any price you find at another store; just fill out their contact form and they'll get in touch with you to offer you a better deal.

You may not need to make that request: when we shopped the site most recently, the Levolor blinds we used as a comparison product across retailers was several dollars less than the price at other stores. We needed a coupon code to get that price, but the code was shown right next to the product description. Just be sure to enter your product dimensions: the default on those Levolor window treatments was 8" by 10", not the standard 24" by 36" typically used on other sites.

As with many window blinds stores, Star Decorating offers free shipping within the contiguous United States for all blinds and shades under 94". Expect an oversize charge of $70 if your window treatments are larger than that.

This store only accepts returns due to damage or defect, but you'll have to make that claim within 5 days of delivery. Any product warranties depend on the manufacturer, and you'll be responsible for any shipping costs if you have to return your merchandise for repair.

The only change that Star Decorating hasn't made since our previous review is their website. More now than before, it looks very outdated compared with other retailers of window blinds, and we still found typos in their policies and product descriptions. We also got text-heavy pop-ups during the ordering process; we appreciate the information that they provided, but when their competitors offer images and even videos to illustrate the same details, Star Decorating seems to have fallen behind the times.

But, because of the improvements they've made, Star Decorating earns an extra half-star in our ratings, and we hope to see an improved, more user-friendly site in the near future.

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2 stars
Just Blinds

JUST BLINDS Visit Site

Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

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Continued from above

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!

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