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Blinds Galore vs American Blinds

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BLINDS GALORE

Blinds Galore is a family-owned business that wants to help you get designer-quality window coverings, but at prices you can afford. Whether you're looking for blinds, shades, draperies, or shutters, you'll probably find it here. Their available brands include Bali, Levolor, Good Housekeeping, and Kellie Clements, along with their in-house brand.

You can easily get free samples, and Blinds Galore is the only store we found that offers two options: either get their Top 10 Favorites (including wood and faux wood, cellular shades, roman shades, and more), or choose up to 15 of the products that interest you. We recommend you choose the Top 10 if you're very new to buying blinds, so that you can see exactly what each kind is like. But, if you already have a good idea of what you want and you're just trying to make those final decisions about color or texture, you'd probably want to select your own samples.

Shopping the site is about as easy as it gets. You can go directly to the types of window treatments you need, the brands you love, or even browse by desired features, target room, or even your purpose (like blocking light or improved temperature control).

Once you've selected a product you want, you'll be taken through a numbered set of choices ranging from size and color to lift options and decorative accents if available. Each choice has a green question mark icon: click on it if you're not sure what you're being asked to choose and want a quick summary or, go to the "Learn more about" link if you need more detailed explanations.

Whether you're an expert or a novice when it comes to window blinds, we recommend that you take a look at the Help Center. You'll find a unique "Window Jargon" link that can help demystify some of the more commonly-used terms in the industry, along with useful tools for measuring and installation.

If you're really not sure you can measure and install on your own, Blinds Galore can recommend an installer that has been pre-screened and is licensed and insured, through Nationwide Blind Installation (NBI). Your measurements and installation are guaranteed by NBI, if you want that extra peace of mind.

Blinds Galore has prices that are very competitive. On our comparison product, the Levolor Visions 2" Faux Wood Blinds, they came in almost $10 less than other stores, and just $2 more than the lowest-priced retailer. If you find that your window blinds are selling for less on another site after you order, you have 15 days to request a refund of the difference.

They also offer the same shipping as most blinds stores: free shipping on all orders up to 94" wide and within the continental United States. Oversized items will incur a charge of $70 for delivery. If you live in Alaska or Hawaii, you'll pay $30 in shipping for a regular order, plus an oversize fee of $75 if it's over 94".

Another feature we loved is Blinds Galore's guarantee: "love it or exchange it for free". This covers almost everything: Did you measure wrong? Get the wrong color? Don't like the way your vertical blinds hang? It's all covered: exchange it for the same product or a new one within 30 days, no questions asked. You do have to pay for the return shipping costs, and they limit this to 4 window coverings per household.

As with most retailers of window treatments, Blinds Galore has some customer complaints. Fortunately, most of the reasons for those complaints are covered by the store guarantee, making it easy to get problems fixed. This retailer had an "A+" with the Better Business Bureau at the time of our review, and an average of 4.7 out of 5 stars across nearly 1,000 customer ratings.

Blinds Galore offers everything you could want in a window blinds retailer: a fantastic selection of brands, affordable pricing, excellent guarantees and a wide range of tools and helps if you need them. They earn our highest recommendation among stores that sell window blinds and other window treatments.

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AMERICAN BLINDS

American Blinds has come a long way since our last review. With a much more user-friendly website, improved customer satisfaction policies, and a call center with dozens of window decorating experts on standby, this Texas-based retailer is definitely interested in earning your business.

Looking at our base comparison window treatment - Levolor Visions 2" Faux Wood Blind - American Blinds' pricing was right in the middle, at $39.64. This price reflects a promotional discount of 35%, but customers report that AB tends to have rolling promotions year-round, so just make sure you look for the coupon code and enter it at checkout to get the lowest possible price.

Shopping the site by brand, window treatment, or feature is a breeze: just use the headings at the top of the page. You can also get design inspiration by using the Lookbook link; you'll see ideas for specific rooms in your house, decorating styles like Modern or Traditional, or even by window treatment type.

When you find the blinds you want, the product page will give you a wealth of details, from specifications and mounting requirements to estimated installment times and any child safety features you may want to know. You'll also find quick links to instructions for measuring and installation, as well as the specific care and warranty information for that product. You'll probably also see reviews about that specific window treatment - often with photos from customers, showing how it looks once it's been installed in an actual home.

Another improvement is the satisfaction guarantee: originally limited to 14 days, their policy now covers the first 30 days after delivery. You can return your product and get a suitable replacement at no extra charge; if American Blinds determines that a replacement won't solve the problem, they'll refund your money. Be aware that if you ask for a refund because of color issues, you must have received a swatch prior to your order in order to be eligible for the guarantee. Those swatches now ship for free, and they come with a discount offer of 30% on an order of $299+.

You can also take advantage of their "Love It for Less Guarantee": if you place an order and find the same product at a lower price on a competitor site within 14 days, American Blinds will refund the difference.

Shipping is free for products that are smaller than 96", and $30 for each oversized product. Unfortunately, if you live in Alaska or Hawaii, American Blinds won't ship to you at all.

American Blinds had an "A+" rating with the Better Business Bureau, with only a handful of registered complaints. Elsewhere, however, we found customers who said that American Blinds didn't deliver on their new-and-improved customer satisfaction policies. Some of those complaints described situations where the customers hadn't followed the policy of needing to order swatches to be eligible for a refund, which is not American Blinds' fault. Others said that their blinds were packaged poorly or delivered much later than promised.

On the other hand, we also found compliments praising the quality of the window treatments, the responsiveness of the customer service department, and lower than average prices. Several of the positive customer comments came from people who have bought from American Blinds multiple times over the years.

Because of their improvements to their online store and their customer satisfaction policies, American Blinds moves up in the rankings among retailers of blinds and other window treatments. They still have some room for improvement when it comes to delivering on their promises, but we expect to see more good things from this store in the future.

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Best Window Blinds

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Blinds Galore and American Blinds.

Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!



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