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Blinds vs Just Blinds

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BLINDS

Houston-based Blinds offers a great selection of window treatments, including blinds (shocker!), shades, draperies, and shutters. In operation for more than 20 years, this retailer enjoys accreditation and an "A+" rating with the Better Business Bureau.

You'll have a hard time finding a site that's easier to use or more helpful. Blinds has more than 300 videos to help you get the right window treatments for your home or office, including instructions for taking accurate measurements and installing them properly. You'll find those at the top of the page, along with a fantastic Get Help section if you have other questions or want to read/print out instructions and suggestions.

Whether you know exactly what you want or need some guidance, you'll get there quickly using that same navigation area. You can go directly to the type of window treatment you want, or you can shop by brand, feature, purpose, or room. After you've narrowed down your options to a specific category, use the filters to further sort them by brand or options. Don't forget to enter your desired dimensions too; we love that we can specify even down to the 1/8" for the perfect fit.

Once you've chosen the window treatment you want, you can see much more detailed information, including product samples for the color, stain, or material you think would look best in your home or work environment. You can get those samples at no cost. When you select the Customize & Buy button, you'll be able to specify exactly what you want:

  • Inside vs. Outside Mount
  • Color
  • Lift (cord or cordless)
  • Tilt (cord or wand)
  • Block Light / Add Privacy
  • Headrail Style
  • Controls (left vs. right)
  • Valance
  • Extras (Hold Down Bracket, Spacer Blocks, etc.)

Blinds frequently has promotions that can save you money. For instance, on the day we shopped there, we got a pop-up offering us a 15% discount for signing up for their email list, and there was a storewide discount of 35% on selected Levolor products. You may need those discounts, because Blinds is one of the higher-priced retailers we reviewed. For example, on the Levolor Visions 2" Faux Wood Blind we used as a comparison product across multiple retailers, Blinds' price was $10-$15 higher than other sites.

However, if you've already placed your order and find that a competitor is selling the same product at a lower price, you can contact Blinds within 14 days and request that they refund the price difference. We'd love to see them offer this prior to ordering, especially since their prices are often higher than other sites.

Shipping is free on most orders within the lower 48 United States. Shutters cannot be delivered to Alaska or Hawaii, and you should plan on a $30 fee if your order is 96" or greater.

One of the reasons customers choose Blinds is their SureFit Guarantee. If you make a mistake with your measurements, you can return your blinds to be remade within 30 days of delivery. You can only get one remake per item, and a total of 4 item remakes per household per lifetime, excluding mistakes made by the company.

Blinds' 100% Satisfaction Guarantee covers any other issues like style, color, or quality. This is a fantastic upgrade compared with most of the other blinds retailers we surveyed. Like the SureFit policy, you'll need to make any requests within 30 days.

Overall, customers are happy with their experience when buying window treatments from Blinds. We found some complaints about poor quality products or difficulties in getting their customer representatives to honor their SureFit and Satisfaction Guarantees, but we also found compliments describing how easy it was to get those promises fulfilled when problems came up.

Blinds continues to be a worthwhile retailer to consider when purchasing shades, blinds, or other window treatments, especially because of their guarantees.

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JUST BLINDS

Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

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Best Window Blinds

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Blinds and Just Blinds.

Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!



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