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Houston-based Blinds offers a great selection of window treatments, including blinds (shocker!), shades, draperies, and shutters. In operation for more than 20 years, this retailer enjoys accreditation and an "A+" rating with the Better Business Bureau.
You'll have a hard time finding a site that's easier to use or more helpful. Blinds has more than 300 videos to help you get the right window treatments for your home or office, including instructions for taking accurate measurements and installing them properly. You'll find those at the top of the page, along with a fantastic Get Help section if you have other questions or want to read/print out instructions and suggestions.
Whether you know exactly what you want or need some guidance, you'll get there quickly using that same navigation area. You can go directly to the type of window treatment you want, or you can shop by brand, feature, purpose, or room. After you've narrowed down your options to a specific category, use the filters to further sort them by brand or options. Don't forget to enter your desired dimensions too; we love that we can specify even down to the 1/8" for the perfect fit.
Once you've chosen the window treatment you want, you can see much more detailed information, including product samples for the color, stain, or material you think would look best in your home or work environment. You can get those samples at no cost. When you select the Customize & Buy button, you'll be able to specify exactly what you want:
Blinds frequently has promotions that can save you money. For instance, on the day we shopped there, we got a pop-up offering us a 15% discount for signing up for their email list, and there was a storewide discount of 35% on selected Levolor products. You may need those discounts, because Blinds is one of the higher-priced retailers we reviewed. For example, on the Levolor Visions 2" Faux Wood Blind we used as a comparison product across multiple retailers, Blinds' price was $10-$15 higher than other sites.
However, if you've already placed your order and find that a competitor is selling the same product at a lower price, you can contact Blinds within 14 days and request that they refund the price difference. We'd love to see them offer this prior to ordering, especially since their prices are often higher than other sites.
Shipping is free on most orders within the lower 48 United States. Shutters cannot be delivered to Alaska or Hawaii, and you should plan on a $30 fee if your order is 96" or greater.
One of the reasons customers choose Blinds is their SureFit Guarantee. If you make a mistake with your measurements, you can return your blinds to be remade within 30 days of delivery. You can only get one remake per item, and a total of 4 item remakes per household per lifetime, excluding mistakes made by the company.
Blinds' 100% Satisfaction Guarantee covers any other issues like style, color, or quality. This is a fantastic upgrade compared with most of the other blinds retailers we surveyed. Like the SureFit policy, you'll need to make any requests within 30 days.
Overall, customers are happy with their experience when buying window treatments from Blinds. We found some complaints about poor quality products or difficulties in getting their customer representatives to honor their SureFit and Satisfaction Guarantees, but we also found compliments describing how easy it was to get those promises fulfilled when problems came up.
Blinds continues to be a worthwhile retailer to consider when purchasing shades, blinds, or other window treatments, especially because of their guarantees.
Since 1985, Star Decorating has been a premier mail order company, selling not just blinds and shades but also area rugs and more. Their "A+" rating with the BBB continues to demonstrate that they do a good job of taking care of their customers. And, they offer a decent variety of brands in their inventory: not just the bigger names like Levolor and Bali but also Coolaroo and their own StarBlinds brand.
Star Decorating has made some changes since our last review, the most helpful being the ability to order free samples. You'll find that option with each window treatment you look at; this definitely keeps this retailer competitive, since most of their competitors offer samples too. They also guarantee that they'll beat any price you find at another store; just fill out their contact form and they'll get in touch with you to offer you a better deal.
You may not need to make that request: when we shopped the site most recently, the Levolor blinds we used as a comparison product across retailers was several dollars less than the price at other stores. We needed a coupon code to get that price, but the code was shown right next to the product description. Just be sure to enter your product dimensions: the default on those Levolor window treatments was 8" by 10", not the standard 24" by 36" typically used on other sites.
As with many window blinds stores, Star Decorating offers free shipping within the contiguous United States for all blinds and shades under 94". Expect an oversize charge of $70 if your window treatments are larger than that.
This store only accepts returns due to damage or defect, but you'll have to make that claim within 5 days of delivery. Any product warranties depend on the manufacturer, and you'll be responsible for any shipping costs if you have to return your merchandise for repair.
The only change that Star Decorating hasn't made since our previous review is their website. More now than before, it looks very outdated compared with other retailers of window blinds, and we still found typos in their policies and product descriptions. We also got text-heavy pop-ups during the ordering process; we appreciate the information that they provided, but when their competitors offer images and even videos to illustrate the same details, Star Decorating seems to have fallen behind the times.
But, because of the improvements they've made, Star Decorating earns an extra half-star in our ratings, and we hope to see an improved, more user-friendly site in the near future.
Best Window Blinds
To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Blinds and Star Decorating.
Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.
Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.
When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.
As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:
TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!
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