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Lowe's vs American Blinds

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LOWE'S

Lowe's has been a trusted name in the home improvement industry for more than 60 years, with brick-and-mortar locations throughout the US. Buying your window blinds from this retailer gives you the ability to shop online and pick up in-store, or to make your returns locally. And, best of all, you'll get their best possible selection instead of being limited to what's on the shelves near you.

You'll find as many as 10 brands of window blinds carried by Lowe's. These include the standard names like Levolor, along with brands like IPG, allen + roth, Project Source, and MagneBlind. And shopping for your window treatments couldn't be any easier, using the left-hand options to narrow down your choices by Material, Brand, Style, Price, and so on. There were nearly 2,000 window blinds to choose from, so you'll definitely want to use those filters and not just browse at random!

Another plus with shopping at a large volume retailer is the available customer reviews. Most of the blinds have dozens of comments from customers about how the products looked in their homes, how easy or difficult they were to install, and even helpful tips for getting the right measurement. Some of the more popular blinds had 400+ customer reviews.

But, buying your blinds from a store that doesn't specialize in them can have some drawbacks. First, we didn't find as many size options at Lowe's. The dropdown boxes offered a number of sizes, but we weren't usually able to enter the actual measurements. And, speaking of measurements, Lowe's doesn't offer any tips for getting the right ones for your order, only a window treatment worksheet (that we found in the link named Blinds and Shades Buying Guide) and an installation guide PDF.

On the plus side, though, your purchase will probably be covered by Lowe's generous 90-day return policy: if you're not completely satisfied, return your order to any Lowe's store or via mail using their prepaid return label to get a refund or exchange. Their policy exceptions don't say anything about window treatments, so even if you mis-measured your windows, you should be able to return your blinds and get a refund. That's a huge advantage over most online stores that sell window treatments.

Pricing at Lowe's is about average, but with a Price Match Guarantee you can easily get the "Lowe-est" cost if you do your homework with competitor sites. Just get in touch with their customer service department via phone or online chat prior to placing your order. And, since Lowe's offers free standard shipping for most orders of $49+, you'll probably be able to skip the $7.99 delivery fee that's charged on smaller purchases.

Lowe's is a great place to shop for your window blinds. Even though they're a home improvement store that doesn't specialize in window treatments, they offer a number of perks that aren't usually matched by their more blinds-focused competition.

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AMERICAN BLINDS

American Blinds has come a long way since our last review. With a much more user-friendly website, improved customer satisfaction policies, and a call center with dozens of window decorating experts on standby, this Texas-based retailer is definitely interested in earning your business.

Looking at our base comparison window treatment - Levolor Visions 2" Faux Wood Blind - American Blinds' pricing was right in the middle, at $39.64. This price reflects a promotional discount of 35%, but customers report that AB tends to have rolling promotions year-round, so just make sure you look for the coupon code and enter it at checkout to get the lowest possible price.

Shopping the site by brand, window treatment, or feature is a breeze: just use the headings at the top of the page. You can also get design inspiration by using the Lookbook link; you'll see ideas for specific rooms in your house, decorating styles like Modern or Traditional, or even by window treatment type.

When you find the blinds you want, the product page will give you a wealth of details, from specifications and mounting requirements to estimated installment times and any child safety features you may want to know. You'll also find quick links to instructions for measuring and installation, as well as the specific care and warranty information for that product. You'll probably also see reviews about that specific window treatment - often with photos from customers, showing how it looks once it's been installed in an actual home.

Another improvement is the satisfaction guarantee: originally limited to 14 days, their policy now covers the first 30 days after delivery. You can return your product and get a suitable replacement at no extra charge; if American Blinds determines that a replacement won't solve the problem, they'll refund your money. Be aware that if you ask for a refund because of color issues, you must have received a swatch prior to your order in order to be eligible for the guarantee. Those swatches now ship for free, and they come with a discount offer of 30% on an order of $299+.

You can also take advantage of their "Love It for Less Guarantee": if you place an order and find the same product at a lower price on a competitor site within 14 days, American Blinds will refund the difference.

Shipping is free for products that are smaller than 96", and $30 for each oversized product. Unfortunately, if you live in Alaska or Hawaii, American Blinds won't ship to you at all.

American Blinds had an "A+" rating with the Better Business Bureau, with only a handful of registered complaints. Elsewhere, however, we found customers who said that American Blinds didn't deliver on their new-and-improved customer satisfaction policies. Some of those complaints described situations where the customers hadn't followed the policy of needing to order swatches to be eligible for a refund, which is not American Blinds' fault. Others said that their blinds were packaged poorly or delivered much later than promised.

On the other hand, we also found compliments praising the quality of the window treatments, the responsiveness of the customer service department, and lower than average prices. Several of the positive customer comments came from people who have bought from American Blinds multiple times over the years.

Because of their improvements to their online store and their customer satisfaction policies, American Blinds moves up in the rankings among retailers of blinds and other window treatments. They still have some room for improvement when it comes to delivering on their promises, but we expect to see more good things from this store in the future.

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Best Window Blinds

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Lowe's and American Blinds.

Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!



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