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Lowe's vs Just Blinds

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LOWE'S

Lowe's has been a trusted name in the home improvement industry for more than 60 years, with brick-and-mortar locations throughout the US. Buying your window blinds from this retailer gives you the ability to shop online and pick up in-store, or to make your returns locally. And, best of all, you'll get their best possible selection instead of being limited to what's on the shelves near you.

You'll find as many as 10 brands of window blinds carried by Lowe's. These include the standard names like Levolor, along with brands like IPG, allen + roth, Project Source, and MagneBlind. And shopping for your window treatments couldn't be any easier, using the left-hand options to narrow down your choices by Material, Brand, Style, Price, and so on. There were nearly 2,000 window blinds to choose from, so you'll definitely want to use those filters and not just browse at random!

Another plus with shopping at a large volume retailer is the available customer reviews. Most of the blinds have dozens of comments from customers about how the products looked in their homes, how easy or difficult they were to install, and even helpful tips for getting the right measurement. Some of the more popular blinds had 400+ customer reviews.

But, buying your blinds from a store that doesn't specialize in them can have some drawbacks. First, we didn't find as many size options at Lowe's. The dropdown boxes offered a number of sizes, but we weren't usually able to enter the actual measurements. And, speaking of measurements, Lowe's doesn't offer any tips for getting the right ones for your order, only a window treatment worksheet (that we found in the link named Blinds and Shades Buying Guide) and an installation guide PDF.

On the plus side, though, your purchase will probably be covered by Lowe's generous 90-day return policy: if you're not completely satisfied, return your order to any Lowe's store or via mail using their prepaid return label to get a refund or exchange. Their policy exceptions don't say anything about window treatments, so even if you mis-measured your windows, you should be able to return your blinds and get a refund. That's a huge advantage over most online stores that sell window treatments.

Pricing at Lowe's is about average, but with a Price Match Guarantee you can easily get the "Lowe-est" cost if you do your homework with competitor sites. Just get in touch with their customer service department via phone or online chat prior to placing your order. And, since Lowe's offers free standard shipping for most orders of $49+, you'll probably be able to skip the $7.99 delivery fee that's charged on smaller purchases.

Lowe's is a great place to shop for your window blinds. Even though they're a home improvement store that doesn't specialize in window treatments, they offer a number of perks that aren't usually matched by their more blinds-focused competition.

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JUST BLINDS

Just Blinds started as a home-based business in 1999 and has since helped more than one million customers to get blinds, shades, or shutters for their offices and homes. All of the products they sell are their own brand, so you won't find names like Norman or Bali here. But, that also means you'll find lower prices than you'd get when buying name-brand window treatments.

The site is very easy to shop: choose your category of window treatments, then your style, and customize it to meet your preferences. We like how every option is represented with an image, in case you don't understand the difference between Routed and Privacy Slats or Cord Tilt vs. Wand Tilt.

You can order up to 10 free samples to see what Just Blinds' products look like, especially if you're trying to coordinate a particular color to match existing decor. You'll also get a discount coupon with your samples, so it's definitely worth your while.

The site says that they offer free shipping on all orders. But, digging into their actual shipping policies, we found the same exclusions as most retailers of blinds: no shipping of shutters to Hawaii or Alaska, and fees for window treatments of 96" or more. But, Just Blinds' oversized item charge is just $30 per product, much less than many other stores'.

Unfortunately, that's not the only digging you might need to do when shopping with Just Blinds. One problem frequently mentioned by customers is the disclaimer that is only found in the measuring instructions: "Inside Mount Blinds will have a small deduction taken by the factory to fit inside the opening." Numerous people complained that their blinds were often short by as much as a half-inch or more, and that Just Blinds wouldn't fix the problem or offer a refund.

In fact, the only hope of getting any kind of refund or satisfaction guarantee seems to be their upgrade to a "Deluxe Warranty", which offers 30-Day Measure Protection, 30-Day Design Assurance, and a 3-year Breakage Guard. On our order of Faux Wood Blinds, that warranty would cost an extra $12. But, even with that extra warranty, you're limited to a single remake per product.

As you can see, customer experiences with Just Blinds are mixed. The company still has an "A" rating and accreditation with the Better Business Bureau, which is usually a good sign. But, most of the reviews there and elsewhere told a different story: poor responses from customer service, late deliveries, and issues with product quality. Even when the problems seem to be the retailer's fault, customers have had a very hard time getting a response other than "here's a discount on a future order" or "you can always donate them to charity". When you're spending hundreds or even thousands of dollars on a product, those aren't answers that lead to repeat business.

We like the added warranty options and the simple-to-use website, but when it comes to customer satisfaction, Just Blinds can't compete with the higher-ranked stores we reviewed.

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Best Window Blinds

To help you find the Best Window Blinds, TopConsumerReviews.com provides you with an in-depth comparison of Lowe's and Just Blinds.

Who has the best Window Blinds? Whether you're decorating a brand-new home or changing the look of an existing one, window coverings are an easy way to add beauty and flair along with function. From traditional vertical blinds to roller shades and much more, your options are almost limitless, especially when you add in the dimensions of material, color, and brand.

Gone are the days of needing to hike from one store to another with the measurements of your windows, gathering price quotes and hoping to find exactly what you want. Most of today's top brands and retailers sell their window blinds online. These sites typically have helpful tools to ensure the right fit, and to help you choose the right window treatment for the room where you'll install the blinds.

When you order window blinds online, your order is shipped directly to you, and many stores give you the choice to put them up yourself or to pay for professional installation.

As you decide which window blind store you'll use for your purchase, you should keep in mind these criteria:

  • Selection. Does the retailer carry a wide variety of styles, brands, and options? Will you be limited to their in-house blinds, or can you also choose from established name brands? Can you get a sample of different types of blinds that they offer?
  • Price. What will it cost to get the window blinds you want? Will you spend extra for shipping? Are there any discounts available, to make your purchase more affordable?
  • Policies. If you don't like the window blinds once they're delivered, can you return them? Does the store offer a satisfaction guarantee? What happens if the blinds don't fit when you try to install them?
  • Reputation. Have other customers had a good experience with the store, both with using the site to place an order and once they receive their blinds? Does the retailer have a solid history, especially when it comes to resolving customer concerns?

TopConsumerReviews.com has reviewed and ranked the best Window Blinds stores available today. We hope this information helps you find the window blinds you want right away!



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