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      August 19, 2019

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ADT vs Get Safe

Best Wireless Security Systems

To help you find the Best Wireless Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of ADT and Get Safe.

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Now more than ever, homeowners are looking for ways to protect themselves and their property. With more than 2 million burglaries each year - and an average loss of $2,000 per incident - wireless security systems are at the forefront of safeguarding against intruders.

It is true that there are other ways to make your home safer from burglary and invasion. For example, a well-lit exterior can discourage criminals from approaching your property, and high-quality deadbolts make it more difficult to enter your home. Unfortunately, even these measures will not prevent a determined criminal from picking the lock, smashing a window or slider door, and entering your home to steal your belongings or worse.

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Best Reviews

2019

Wireless Security System Reviews

4 stars
ADT

ADT Visit Site

Features:

FREE Equipment on many plans, with 3-year contract

$99 customer installation charge

Monitoring plans start at $48.99

Customer Information: 1-866-305-4104

With the longest history in the protection business, dating all the way back to 1870 in New York City, ADT (short for American District Telegraph) is one of the most well-known names in the wireless security systems market. While they do still offer traditional home security systems that require the use of landlines and regular wiring, ADT has kept up with the times by focusing on the development of newer wireless packages.

We noticed right away that ADT has an installation fee of $99 for most packages. Although many of ADT's competitors offer do-it-yourself installation, ADT still requires customers to meet in person with a security advisor, who will help customize a wireless security system for the needs of the home and then install it (same-day installation is available in some of ADT's service areas). In-person sales representatives have a reputation for being pushy and pressuring customers to accept packages that go well beyond what they were looking for in terms of features and budget, which drops ADT somewhat in our rankings.

ADT also charges more for monthly monitoring than many of the providers we reviewed. There are three main packages offered by ADT:

  • Basic Wireless: Starting at $48.99/month, this plan includes a wireless control panel, 3 wireless door/window sensors, 1 wireless motion detector (pet-immune), window decals and yard signs, 1 key fob, and CellGuard (ADT's wireless connection to their monitoring systems)
  • ADT Pulse: Starting at $52.99/month, this plan includes all the features of Basic Wireless, and adds mobile access and alerts to the coverage.
  • ADT Pulse + Video: Starting at $58.99/month, this plan includes all of the features of Basic and Pulse, along with video surveillance and an additional wireless keypad.

The most popular package is the Pulse, primarily because of the ability to use any smartphone, tablet, or computer to monitor and adjust the system. We weren't overly impressed by ADT's extra charge to include those features, as many other providers of wireless security systems include that capability at no extra cost to customers.

On a positive note, ADT includes a free Personal Emergency Response System with the purchase of any security monitoring package. This consists of a waterproof pendant that can be worn as a necklace, on a wristband, or clipped to a belt. When the rescue alert button is pressed, a notification is sent to an ADT monitoring representative who will then either contact you by phone or using the two-way voice system provided in some ADT wireless security system packages. If needed, the representative will contact local emergency services.

We recommend that prospective customers check out the Special Offers page (accessed by following the link at the bottom of the site under the "Learn" heading). While the wording on the page made it unclear whether the offers listed there are for a limited time or always available, it would be worth your time to ask prior to making a commitment. At the time of our review, those offers included:

  • Free security system with a 3-year contract and $99 customer installation charge
  • Same-day installation
  • 3 additional sensors for free
  • 6-month money-back guarantee
  • $500 theft protection: if your home is burglarized while under ADT coverage, ADT will pay up to $500 of your insurance deductible

With more than six million total customers throughout its history spanning more than 100 years, ADT clearly does many things right when it comes to protecting people and property.

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4 stars
Get Safe

GET SAFE Visit Site

Features:

$249 for equipment starter kit

No installation fees

No monthly contract

Monitoring plans cost $19-$29/month

If you're looking for a contract-free wireless security system with simple, affordable monthly pricing for monitoring, GetSafe will likely be one of your favorite options.

In a market where companies often tend to nickel-and-dime you with cancellation fees, moving fees, multiple-year contracts, and extra service costs for every monitored device, GetSafe stands out. Although you do have to pay for your equipment outright the Starter Kit costs $249 and includes 1 Smart Hub, 1 door/window sensor, 1 (pet-friendly) motion detector, and 1 alarm siren, with additional products available for purchase/monitoring - your monthly costs for monitoring do not increase as you add sensors or other gear.

GetSafe offers two easy-to-understand monitoring plans:

  • Self-Monitoring: for $19/month, you get reliable home security monitoring through the GetSafe app with AT&T Cellular back-up, video cloud storage, and push/email notifications for any alerts you may receive
  • 247/7 Professional Monitoring: for $29/month, you get all of the features of self-monitoring while adding 24/7 coverage from GetSafe's USA-based monitoring centers who notify you in the event of a break-in or other detected problem and dispatch emergency responders if needed

Customers who live in Illinois, Maryland, Michigan, or Rhode Island should be aware that GetSafe only offered self-monitoring at the time of our review and should check with the company for availability updates.

Other than that, it's exactly that simple. Your GetSafe system is controlled through the Smart Hub, which connects through your home WiFi or using the installed AT&T 3G cellular connection should you lose your WiFi signal. (you will need to connect the hub to your router). This Smart Hub can control an astounding 64 security devices and supports up to 32 individual users. Some of the security devices available in addition to the Starter Kit include the following:

  • Cameras, including motion-detecting models
  • Flood sensors
  • Smoke detectors
  • Nest thermostat
  • Siren

And, no matter how many devices you include (up to the Hub's capacity limit), it's all covered under your monthly monitoring package. This is an unparalleled amount of coverage compared with other wireless security systems currently available.

Once you've installed your GetSafe system - customer reviews across the board indicate that the do-it-yourself installation is very easy and takes less than 20 minutes to install the items in the Starter Kit - you'll use the smartphone app to activate the sensors. GetSafe's reps will help you test the system if you're still not sure if it's working properly. And, if you have family members without smartphones (such as young children) who need to be able to control the GetSafe system, consider purchasing a key fob that can arm and disarm the system.

GetSafe's customer service is extremely friendly and knowledgeable. From their toll-free number to their online chat representatives, we found that we got our questions answered quickly and with a minimal amount of pushy sales tactics. If you need guidance to determine what system components you'll need for your home or apartment, their reps can walk you through the process and make sure you get it (without recommending extras that you don't need). Their return policy is equally pro-customer: within 14 days of receiving your equipment, you can return it for a full refund, minus any shipping costs.

Although GetSafe is a newer addition to the wireless security system world, we give them high marks for their DIY installation, no monthly contracts, low monthly monitoring fees, and extremely positive customer reviews.

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Continued from above

For that reason, experts in home protection strongly recommend that you invest in a wireless security system, particularly those that have round-the-clock monitoring, to give you the greatest possible peace of mind. Most criminals will bypass homes that have a monitoring system, simply because it puts them at greater risk of being caught in the act.

Compared with traditional home security systems, wireless versions allow you to install them on your own and can easily be moved from one location to another - a convenient advantage for those who move frequently, such as students living in dorms or those who move around the country for work reasons.

Having a wireless security system can also save you money. Many homeowners insurance policies will give you a discount on your annual premium - as much as 20% - with an installed home protection package.

Wireless security systems can vary widely with respect to the protection they offer, the equipment provided, and the overall cost. Also, some offer 24-hour live monitoring of your system, while others leave that responsibility to you.

What should you look for in a wireless security system? Be sure to consider the following aspects:

  • Equipment Costs. What is included with your wireless security system compared to the number of sensors you need? How much does it cost to add extra sensors or other equipment that may be appropriate for your living situation?
  • Monitoring Service. Does the company monitor your system around-the-clock? Are the fees reasonable? Will the company contact local authorities in the event of a break-in or other emergency?
  • Guarantee. Does the company offer a satisfaction guarantee or a refund if there are any issues with the service or the equipment?

TopConsumerReviews.com has reviewed and ranked the best wireless security systems available today. We hope these reviews will help you find the ideal wireless security system to protect your home and your loved ones! 

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