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      June 17, 2019

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ADT vs Guardian

Best Wireless Security Systems

To help you find the Best Wireless Security Systems, TopConsumerReviews.com provides you with an in-depth comparison of ADT and Guardian.

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Now more than ever, homeowners are looking for ways to protect themselves and their property. With more than 2 million burglaries each year - and an average loss of $2,000 per incident - wireless security systems are at the forefront of safeguarding against intruders.

It is true that there are other ways to make your home safer from burglary and invasion. For example, a well-lit exterior can discourage criminals from approaching your property, and high-quality deadbolts make it more difficult to enter your home. Unfortunately, even these measures will not prevent a determined criminal from picking the lock, smashing a window or slider door, and entering your home to steal your belongings or worse.

Continue reading below reviews

Best Reviews

2019

Wireless Security System Reviews

4 stars
ADT

ADT Visit Site

Features:

FREE Equipment on many plans, with 3-year contract

$99 customer installation charge

Monitoring plans start at $48.99

Customer Information: 1-866-305-4104

With the longest history in the protection business, dating all the way back to 1870 in New York City, ADT (short for American District Telegraph) is one of the most well-known names in the wireless security systems market. While they do still offer traditional home security systems that require the use of landlines and regular wiring, ADT has kept up with the times by focusing on the development of newer wireless packages.

We noticed right away that ADT has an installation fee of $99 for most packages. Although many of ADT's competitors offer do-it-yourself installation, ADT still requires customers to meet in person with a security advisor, who will help customize a wireless security system for the needs of the home and then install it (same-day installation is available in some of ADT's service areas). In-person sales representatives have a reputation for being pushy and pressuring customers to accept packages that go well beyond what they were looking for in terms of features and budget, which drops ADT somewhat in our rankings.

ADT also charges more for monthly monitoring than many of the providers we reviewed. There are three main packages offered by ADT:

  • Basic Wireless: Starting at $48.99/month, this plan includes a wireless control panel, 3 wireless door/window sensors, 1 wireless motion detector (pet-immune), window decals and yard signs, 1 key fob, and CellGuard (ADT's wireless connection to their monitoring systems)
  • ADT Pulse: Starting at $52.99/month, this plan includes all the features of Basic Wireless, and adds mobile access and alerts to the coverage.
  • ADT Pulse + Video: Starting at $58.99/month, this plan includes all of the features of Basic and Pulse, along with video surveillance and an additional wireless keypad.

The most popular package is the Pulse, primarily because of the ability to use any smartphone, tablet, or computer to monitor and adjust the system. We weren't overly impressed by ADT's extra charge to include those features, as many other providers of wireless security systems include that capability at no extra cost to customers.

On a positive note, ADT includes a free Personal Emergency Response System with the purchase of any security monitoring package. This consists of a waterproof pendant that can be worn as a necklace, on a wristband, or clipped to a belt. When the rescue alert button is pressed, a notification is sent to an ADT monitoring representative who will then either contact you by phone or using the two-way voice system provided in some ADT wireless security system packages. If needed, the representative will contact local emergency services.

We recommend that prospective customers check out the Special Offers page (accessed by following the link at the bottom of the site under the "Learn" heading). While the wording on the page made it unclear whether the offers listed there are for a limited time or always available, it would be worth your time to ask prior to making a commitment. At the time of our review, those offers included:

  • Free security system with a 3-year contract and $99 customer installation charge
  • Same-day installation
  • 3 additional sensors for free
  • 6-month money-back guarantee
  • $500 theft protection: if your home is burglarized while under ADT coverage, ADT will pay up to $500 of your insurance deductible

With more than six million total customers throughout its history spanning more than 100 years, ADT clearly does many things right when it comes to protecting people and property.

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2.5 stars
Guardian

GUARDIAN Visit Site

Features:

Professional installation

Award-winning 24/7 monitoring

Pennsylvania-based Guardian Protection Services has been in business for more than 60 years and recently expanded their traditional home security systems to include wireless-based packages.

Their current offerings include four plans:

  • Edge Essential: standard equipment package of a color touchscreen control keypad, 3 door/window sensors and 1 motion sensor, yard sign and window decals, wireless/cellular coverage, 24/7 professional monitoring, Guardian VoiceLink (two-way voice communication with the monitoring center), and geo-services (which allow you to set up an arm/disarm event trigger if you forget to set the system when you leave the perimeter of your yard or other location)
  • Edge Control: this package includes the sensors and features of the Essential plan and adds 1 door lock, 1 thermostat, 2 light modules, and 1 garage door switch
  • Edge Plus: all the features of Edge Control, with an added motion sensor with a built-in camera, giving you a visual image of what triggered the motion detector
  • Edge Premium: everything in the Edge Plus package, plus 2 indoor WiFi cameras with night vision

In order to find out what a Guardian Protection Services plan will cost you, you have to call and set an appointment with one of their specialists. Be aware that Guardian itself only services a handful of markets themselves (which you can find hidden away in the About Us section of the website), any other areas are "serviced by Guardian authorized dealers". From what we were able to sleuth out, packages start at $34.99 and go up considerably from there. Guardian requires professional installation of all equipment, and we would have liked to see more transparency with respect to costs - both for the installation itself as well as a baseline for their different tiers of service.

Another detail we would like to see spelled out more specifically is the contract length required with their wireless security systems. Reviews we read described three-year contracts with hefty cancellation fees; one customer even continued to be billed for their system after their house burned to the ground and took a year to rebuild, despite having notified Guardian of their situation.

One positive of Guardian Protection Services is the number of accolades they've received: their award-winning monitoring center, which was given a five diamond rating by the Central Station Alarm Association, an A+ rating and accreditation with the Better Business Bureau, and a Super Service Award with Angie's List.

We give Guardian Protection Services middling marks for their wireless security systems; that score would easily improve with greater transparency in their pricing, both for packages and installation, and in the terms of their service contracts.

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Continued from above

For that reason, experts in home protection strongly recommend that you invest in a wireless security system, particularly those that have round-the-clock monitoring, to give you the greatest possible peace of mind. Most criminals will bypass homes that have a monitoring system, simply because it puts them at greater risk of being caught in the act.

Compared with traditional home security systems, wireless versions allow you to install them on your own and can easily be moved from one location to another - a convenient advantage for those who move frequently, such as students living in dorms or those who move around the country for work reasons.

Having a wireless security system can also save you money. Many homeowners insurance policies will give you a discount on your annual premium - as much as 20% - with an installed home protection package.

Wireless security systems can vary widely with respect to the protection they offer, the equipment provided, and the overall cost. Also, some offer 24-hour live monitoring of your system, while others leave that responsibility to you.

What should you look for in a wireless security system? Be sure to consider the following aspects:

  • Equipment Costs. What is included with your wireless security system compared to the number of sensors you need? How much does it cost to add extra sensors or other equipment that may be appropriate for your living situation?
  • Monitoring Service. Does the company monitor your system around-the-clock? Are the fees reasonable? Will the company contact local authorities in the event of a break-in or other emergency?
  • Guarantee. Does the company offer a satisfaction guarantee or a refund if there are any issues with the service or the equipment?

TopConsumerReviews.com has reviewed and ranked the best wireless security systems available today. We hope these reviews will help you find the ideal wireless security system to protect your home and your loved ones! 

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