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      November 20, 2019

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DSW vs Shoes

To help you find the Best Women's Shoes, TopConsumerReviews.com provides you with an in-depth comparison of DSW and Shoes.

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Get Your Shoes at ShoeMall Today! Where is the best place to find new shoes? For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one? Just saying.

Other perks for online shoe shopping include the ability to find exactly the shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.

Continue reading below reviews

Best Reviews

2019

Women's Shoes Reviews

3.5 stars
DSW

DSW Visit Site

Shipping:

Free shipping on $35+, or free shipping for VIP members

DSW carries a wide variety of designer brands in the price range of $15 to $430. With over 12,000 pairs of shoes to choose from, you can find many of the latest styles here. The online browsing experience through DSW is professional and straightforward, making it enjoyable to browse their large inventory. However, we found that aside from their good website and selection, customers have complained about the products they have received as well as other things like shipping, customer service, and refund issues.

After scrolling through and selecting the type of women's shoe you are looking for online, you are first shown a list of popular brands to peruse first. You can then narrow down the inventory by shoe size, color style, heel height, toe shape, occasion, and more. On each product page, not only are you able to read reviews left by previous customers, but you can also see pictures they uploaded of them wearing the shoes you are viewing. We appreciated how much self-provided customer information was allowed, to give buyers a better idea of what they are getting before spending their money.

For frequent customers of DSW, there are different options for gaining exclusive membership. The VIP club is free to join and for every $100 spent, you earn 100 points, or $5 in rewards cash. You also get $5 on your birthday and free shipping on all purchases. If you choose to spend $200 annually, you can upgrade to a gold membership and receive the same VIP perks, plus bonus point days, gifts for friends, and access to exclusive products. For $500 annually, you can be an elite member with the same benefits as the gold members, but you earn double the points, get a $10 birthday gift, have 365 days to return products, and get "3x days" where everything is worth more points.

In addition to their online store, DSW has over 500 physical locations. Since returns for non-members carry an $8.50 shipping fee, in-store returns are a good option. Customers have 60 days to return or exchange any of their items. Be aware that DSW does not accept returns or exchanges from purchases made in Canada.

We were impressed by the outreach efforts made by DSW to charity. They are partnered with Soles4Souls, a nonprofit that distributes new and gently worn shoes to people in 127 different counties. You can donate your VIP cash through DSW for Soles4Souls or take any new or gently-used shoes to a DSW store and they will donate them for you.

Other charities DSW works with are BeStrong (a nonprofit established to empower kids), United Way, The American Red Cross, and Two Ten Footwear Foundation (a nonprofit that offers financial assistance, counseling, community resources, and scholarships to people in the shoe industry).

DSW's online store has great potential. They carry a wide variety of stylish women's shoes in high-end brands and have an A+ rating from the Better Business Bureau. However, we would urge shoppers to be aware of some negative feedback the retailer has received from their customers and take that into consideration before making a purchase.

Visit Site

2 stars
Shoes

SHOES Visit Site

Shipping:

Free Shipping

Shoes has the potential to provide a great online shopping experience. They have a women's shoe selection of over 17,000 options, a sleek website, and easy tools to narrow down the possibilities to find your ideal pair of shoes. The variety of styles to choose from in their inventory is seemingly endless and their prices range anywhere from $12 to $1,700.

Something to note is that some of their shoes don't run by standard US sizing, so you will need to use their size guide to ensure you purchase shoes that fit you. Customers can leave reviews for the products they purchase with a review of up to 5 stars, a comment about their experience and if they would purchase the shoes again or not. The "Customers Also Viewed" feature is another great part of each product page because it keeps you in the category of shoes you're looking for without having to keep searching through their huge inventory on your own.

One of the first things we noticed on the website was a banner ad letting customers know a discount code was available for 20% off their total purchase. The sale page has over 5,000 pairs of women's shoes at discounted prices as well. For even more bonus deals, you can join their rewards program for free. With every dollar spent, you earn one point and when you get to 100 points, you receive $5 towards your next purchase. You earn more points by referring friends, posting product reviews, and linking your social media account to their website. In addition, they have a "free shipping, no minimum order" policy for customers to take advantage of.

Shoes has a 60-day return policy and offers prepaid shipping labels if needed. We liked that they specifically stated that refunds are applied via the original payment method within 5 days. This gives you a good time frame to go off of when waiting to receive the money back from a returned purchase. If you run into issues, customer service is available by phone or email Monday - Friday from 8 am to midnight and Saturdays and Sundays from 8 am to 11 pm ET.

In the end, Shoes has a lot going for them. Our main concern and the reason they didn't earn one of our highest rankings is because although the Better Business Bureau gives them an A+, almost all other third-party review sites we found had a plethora of customer complaints. The main feedback people have given are frustrations when trying to work with customer service and lots of issues when trying to return or exchange items. This was disappointing to see and ultimately leaves us to suggest that you purchase shoes from one of our higher-rated retailers.

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Continued from above

When buying shoes online, the hardest thing you should face is which pair to buy. We have gone through some top shoe retailers to make sure you don't run into additional issues like untrustworthy sales practices, overly expensive selections, complicated websites, or poor customer service.

When browsing through the shoe selection that different retailers provide, also consider the following things to ensure a pleasing purchase:

  • Shipping. In addition to the price of your shoes, shipping can add quite a bit if it's not offered for free. Also, check how long it takes for your shoes to ship. If you're needing them for an upcoming event, it will be disappointing if they come after the fact.
  • Selection. Does the retailer carry your favorite brands? Do they carry plenty of the shoe type you are looking for so you can compare between them? One of the main reasons for online shopping is to have your pick of a huge inventory selection, so you'll want to make sure the retailer you buy from is offering that.
  • Return policy. The perfect fit in one brand of shoe doesn't necessarily equate to the perfect fit in another. Some shoes run big, small, wide, or narrow. If you aren't able to try the shoes on before purchasing online, you'll want to keep your options open as far as exchanging or returning. Check if you get a full refund and if they will pay for your return shipping label.

TopConsumerReviews.com has reviewed and ranked the best women's shoe stores available online today. We hope these reviews help you find the perfect pair of shoes to make you feel like a million bucks!

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