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      August 4, 2020

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Famous Footwear vs Shoe Mall

To help you find the Best Women's Shoes, TopConsumerReviews.com provides you with an in-depth comparison of Famous Footwear and Shoe Mall.

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Get Your Shoes at ShoeMall Today! Where is the best place to find new shoes? For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one? Just saying.

Other perks for online shoe shopping include the ability to find exactly the shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.

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Best Reviews

2020

Women's Shoes Reviews

4.5 stars
Famous Footwear

FAMOUS FOOTWEAR

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Shipping:

Free shipping for members, otherwise $6.95 for standard shipping

Famous Footwear runs a simple, straightforward website that makes shoe shopping a breeze. Their prices are fair, but still sometimes on the higher end compared to other shoe retailers we have considered. To offset this, they are "famous" for running BOGO sales and other deals throughout the year to give you more bang for your buck.

In conjunction with their online store, Famous Footwear has over one thousand brick-and-mortar locations. Shipping is only free for members who sign up for their rewards program, so it's nice to know you can just swing by their store and pick up your online purchase. This is also great if you need to make a return and don't want to go through the hassle of shipping your shoes back.

For loyal shoppers, Famous Footwear has a free rewards program you can sign up for by providing your email address. When you make purchases as a member, you earn points for rewards cash, get free shipping on all purchases, and can earn birthday reward cash. If you're really gung ho about being a rewards member, you can pay $200/year and qualify for SUPERSTAR membership which means you get all the benefits listed above plus extra time to return purchases, bonus point days, access to flash sales, and double the birthday rewards cash.

On each product page, customers can review their purchase by giving a 1-5 star rating and adding an optional comment. Beyond this, they can even rate the length, width, style, comfort, and quality of the shoe. This is really helpful to look over before making purchases and when comparing shoe against shoe. They have a great selection of women's shoes and easy filtering options to narrow down your options. Their inventory isn't quite as high as the top-rated shoe retailer we reviewed, but has enough to make for a great selection.

Overall, Famous Footwear is a good choice when it comes to buying shoes. They receive positive customer ratings across the board and have a well-established business model. The product selection they offer is sure to cater to most women looking for a nice, new pair of shoes.

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3 stars
Shoe Mall

SHOE MALL

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Shipping:

Free shipping

Something that makes Shoe Mall unique is the wide variety of sizes they carry. You can purchase shoes up to size 16 in 20 different width options. Usually those sizes of shoes have to be special ordered and definitely aren't sold in most brick-and-mortar stores. They have 15 options for narrowing down their selection of over 22,000 pairs of shoes. Some unique categories include special features, boot shaft, occasion, and reviews.

Their website is user friendly and doesn't overwhelm shoppers with unnecessary pictures or pop-ups. When you select the pair of women's shoes you like, you're provided with direct information like the size, color, specifications, and pictures of the shoes from different angles. In addition, you can see reviews from customers who have purchased the shoes you are viewing.

Pricing runs a bit higher than our top rated shoe sites. You can expect to pay anywhere from $15 to $450. They do, however, have lots of sale items and periodically provide a discount code for shoppers to take a percentage off of their total purchase price. They also advertise free shipping for all purchases.

This is a great perk, but apparently comes with a behind-the-scenes cost of unreliable shipping timeframes, according to customer feedback. When it comes to shipping and dealing with customer service, that's where Shoe Mall hits a wall. Some customers have smooth experiences and rave about their purchases, but most are frustrated by untimely shipping, mixed-up orders, and rude customer service representatives.

Shoe Mall has a 60-day return policy that allows customers to get a refund or replacement for any purchase they are unsatisfied with. Customers are responsible for their return postage price. Again, some have said it takes quite a while to get a refund for products you are returning, so that is something to be aware of.

We wanted to give Shoe Mall a higher rating based on their great shoe selection and website, but the overall feedback from customers about some of the hiccups they've run into with receiving or sending back their purchases make us think they are not the most reliable option.

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Continued from above

When buying shoes online, the hardest thing you should face is which pair to buy. We have gone through some top shoe retailers to make sure you don't run into additional issues like untrustworthy sales practices, overly expensive selections, complicated websites, or poor customer service.

When browsing through the shoe selection that different retailers provide, also consider the following things to ensure a pleasing purchase:

  • Shipping. In addition to the price of your shoes, shipping can add quite a bit if it's not offered for free. Also, check how long it takes for your shoes to ship. If you're needing them for an upcoming event, it will be disappointing if they come after the fact.
  • Selection. Does the retailer carry your favorite brands? Do they carry plenty of the shoe type you are looking for so you can compare between them? One of the main reasons for online shopping is to have your pick of a huge inventory selection, so you'll want to make sure the retailer you buy from is offering that.
  • Return policy. The perfect fit in one brand of shoe doesn't necessarily equate to the perfect fit in another. Some shoes run big, small, wide, or narrow. If you aren't able to try the shoes on before purchasing online, you'll want to keep your options open as far as exchanging or returning. Check if you get a full refund and if they will pay for your return shipping label.

TopConsumerReviews.com has reviewed and ranked the best women's shoe stores available online today. We hope these reviews help you find the perfect pair of shoes to make you feel like a million bucks!

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