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      August 3, 2020

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Zappos vs Famous Footwear

To help you find the Best Women's Shoes, TopConsumerReviews.com provides you with an in-depth comparison of Zappos and Famous Footwear.

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Get Your Shoes at ShoeMall Today! Where is the best place to find new shoes? For some women, there is nothing more fun than splurging on some new kicks. Having the perfect pair to accentuate any outfit is a must. While it can be enjoyable to go from shoe retailer to shoe retailer, it doesn't offer the instant selection that online shopping does. Not only do you get a wide variety of shoe styles, but you can compare prices and score great deals when buying shoes online. And if you score a great deal, why not buy two pairs of shoes instead of one? Just saying.

Other perks for online shoe shopping include the ability to find exactly the shoe you want down to the pattern, brand, type, size, and color. Some online retailers even have customer reviews for all their products that let you know if the shoe is good quality and if others have found them comfortable. The world of online shopping opens you up to endless options when it comes to finding the most stylish pair of shoes to flaunt around town.

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Best Reviews

2020

Women's Shoes Reviews

5 stars
Zappos

ZAPPOS

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Shipping:

Free shipping

TopConsumerReviews.com Best-In-Class Blue Ribbon Award Zappos is an online smorgasbord for shoe lovers and those who seek an enjoyable online shoe shopping experience. In fact, they have over 40,000 pairs of women's shoes available for purchase. If you can't find something you like among all their inventory, we wish you the best of luck. They carry just about every shoe imaginable - and from designer brands to every-day-affordable choices, Zappos caters to all women.

The Zappos website is easy to navigate and user-friendly. You're able to see the shoes clearly, in detail and from many angles. Most shoes even include a video with a real presenter, showing the shoes and explaining the features in intricate detail. Many video even show models wearing the shoes and strutting the product to give you a true, living picture of how they look.

It can be daunting to search through so many pairs of shoes in so many styles. Fortunately, Zappos has a user-friendly website that allows customers to narrow down their search by a variety of factors, including:

  • Size
  • Brand
  • Shoe Type
  • Color
  • Price
  • Material
  • and more, depending on the style of shoe you're looking for

Something we found helpful was the "calculate your size" feature that allows you to put in information about a pair of shoes you own and find the best fit in the shoe you are viewing. Not all brands fit the same, so this helps ensure you don't receive the wrong size of shoe and have to go through the hassle of exchanging it later. If you do need to exchange or return, you have a whole year to get a full refund and Zappos provides the pre-paid shipping label.

Zappos customer service is a leader among leaders and is even regarded as an ideal customer service model across many industries. We can see why. The 24/7 live customer service operators are pleasant, helpful, and aim to please. They offer the option to chat online, speak to a live professional, or email with your questions. Their delivery and shipping policies appeal to the customer that appreciates immediate gratification as the shipping is fast and free. They understand that shopping online for footwear can be tricky so they eliminate the risk of dissatisfaction by offering a 365-day return policy of unworn, like new merchandise.

One of the best things that retailers can do for their customers is to allow them to leave reviews on their purchases and ask or answer questions displayed on the product page. Zappos provides this for all of their shoes and it shows they are confident in the quality of their products. It also makes online shopping much more enjoyable knowing your money is going to a tried and tested pair of shoes that other women love (and not to the ones they hated).

If fashion and shoes are your thing, then you'll also appreciate the Zappos Rewards program, where you can accumulate and easily track and redeem points with purchases. If shoes are a passion of someone you know, you'll be glad to know Zappos offer easy to purchase gift certificates and gift cards. This is a convenient option for last minute or gifting from a distance.

In addition to accessible customer service reps and free shipping, Zappos also offers a 10% discount on all purchases for teachers, students, and the military. You should also be pleased to know that the Better Business Bureau gives Zappos an A+ rating.

No matter where you look, customer reviews have overall good things to say about the company. We feel confident you'll be pleased if you try them on for size! When it comes to Women's Shoes, Zappos earns our highest rating.

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4.5 stars
Famous Footwear

FAMOUS FOOTWEAR

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Shipping:

Free shipping for members, otherwise $6.95 for standard shipping

Famous Footwear runs a simple, straightforward website that makes shoe shopping a breeze. Their prices are fair, but still sometimes on the higher end compared to other shoe retailers we have considered. To offset this, they are "famous" for running BOGO sales and other deals throughout the year to give you more bang for your buck.

In conjunction with their online store, Famous Footwear has over one thousand brick-and-mortar locations. Shipping is only free for members who sign up for their rewards program, so it's nice to know you can just swing by their store and pick up your online purchase. This is also great if you need to make a return and don't want to go through the hassle of shipping your shoes back.

For loyal shoppers, Famous Footwear has a free rewards program you can sign up for by providing your email address. When you make purchases as a member, you earn points for rewards cash, get free shipping on all purchases, and can earn birthday reward cash. If you're really gung ho about being a rewards member, you can pay $200/year and qualify for SUPERSTAR membership which means you get all the benefits listed above plus extra time to return purchases, bonus point days, access to flash sales, and double the birthday rewards cash.

On each product page, customers can review their purchase by giving a 1-5 star rating and adding an optional comment. Beyond this, they can even rate the length, width, style, comfort, and quality of the shoe. This is really helpful to look over before making purchases and when comparing shoe against shoe. They have a great selection of women's shoes and easy filtering options to narrow down your options. Their inventory isn't quite as high as the top-rated shoe retailer we reviewed, but has enough to make for a great selection.

Overall, Famous Footwear is a good choice when it comes to buying shoes. They receive positive customer ratings across the board and have a well-established business model. The product selection they offer is sure to cater to most women looking for a nice, new pair of shoes.

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Continued from above

When buying shoes online, the hardest thing you should face is which pair to buy. We have gone through some top shoe retailers to make sure you don't run into additional issues like untrustworthy sales practices, overly expensive selections, complicated websites, or poor customer service.

When browsing through the shoe selection that different retailers provide, also consider the following things to ensure a pleasing purchase:

  • Shipping. In addition to the price of your shoes, shipping can add quite a bit if it's not offered for free. Also, check how long it takes for your shoes to ship. If you're needing them for an upcoming event, it will be disappointing if they come after the fact.
  • Selection. Does the retailer carry your favorite brands? Do they carry plenty of the shoe type you are looking for so you can compare between them? One of the main reasons for online shopping is to have your pick of a huge inventory selection, so you'll want to make sure the retailer you buy from is offering that.
  • Return policy. The perfect fit in one brand of shoe doesn't necessarily equate to the perfect fit in another. Some shoes run big, small, wide, or narrow. If you aren't able to try the shoes on before purchasing online, you'll want to keep your options open as far as exchanging or returning. Check if you get a full refund and if they will pay for your return shipping label.

TopConsumerReviews.com has reviewed and ranked the best women's shoe stores available online today. We hope these reviews help you find the perfect pair of shoes to make you feel like a million bucks!

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